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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caila Flanagan

Caila Flanagan

August 9, 2025

5  out of  5
rating by Caila Flanagan
"Katarina was so kind and helpful through the process of moving and switching agents. Highly recommend!"
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Chris Draughn

August 7, 2025

5  out of  5
rating by Chris Draughn
"The staff here is great. I'm somewhat of a maniac about buying new vehicles all the time. Everyone I've dealt with here makes it extremely simple to add/drop cars. I just text the convenient "texting number" and a few messages later my needs are met. Each and every time with a friendly representative that makes it so easy. I've never had any issues at all. Highly recommend!! A+ service."
We responded:
"Thank you for this awesome review, Chris! I appreciate your business!"
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Annie Whitlock

August 5, 2025

5  out of  5
rating by Annie Whitlock
"Katrina, is one of my favorite person at state Farm.it always a pleasure to get her on the phone, a matter fact everyone is great.i love talking to each one of them."
We responded:
"Thank you for, Annie! We appreciate you!"
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Garrison Turner

July 24, 2025

5  out of  5
rating by Garrison Turner
"Jennifer was just on the ball and helped us right away when we needed it. She followed through quickly and efficiently. Such a relief to be able to talk to an actual person and get good help promptly. A+ Also, saving me a bunch of money each month. Can't really ask for more!"
We responded:
"What an awesome review! Thank you so much, Garrison!"
Profile photo of Gerson Beato Mata

Gerson Beato Mata

July 16, 2025

5  out of  5
rating by Gerson Beato Mata
"Excellent customer service 👏 👌, I was attended by a lady named Katarina Norlin and she was super professional on her job, she explained it with details all about my new ensures policy, plus they have good rates. Great job 👍"
We responded:
"Awesome review!! Thank you!"
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Kimberly Dupree

July 11, 2025

5  out of  5
rating by Kimberly Dupree
"Katarina and the Jennifer Hoppe State Farm Agency are absolutely amazing! Katarina made the whole entire process as smooth and easy as I have ever seen! I didn't even have to lift a finger. What a wonderful group of people! I would recommend them to anyone! Thank you all once again! I will be sure to pass on your contact information to everyone I know!"
We responded:
"We appreciate you!!"
Profile photo of Dan Cook

Dan Cook

July 2, 2025

5  out of  5
rating by Dan Cook
"Katarina Norlin was excellent and very helpful. Anytime I have contacted the agency they have taken care of any my concerns. I would recommend this office to anyone that requires insurance needs."
We responded:
"Thank you, Dan! What an awful review!"
Profile photo of Beulah Dukes

Beulah Dukes

June 26, 2025

5  out of  5
rating by Beulah Dukes
"Katerina has been great so far. The signing process has been very smooth. Thank You Katerina. Sure wish I had gotten the call 10 years ago"
We responded:
"Thank you so much! I wish we had called you sooner as well! Thank you again for the kind review and we certainly appreciate your business!"
Profile photo of Isabelle Schaffner

Isabelle Schaffner

June 24, 2025

5  out of  5
rating by Isabelle Schaffner
"I can't say enough good things about Katarina who helped me with a new policy. She was always cheerful, helpful and responded to all my calls within a very short time frame. I feel like I am in very good hands!"
We responded:
"Thank you so much!.I appreciate you taking the time to leave this review. It means a lot to us! "
Profile photo of Jack Sahar

Jack Sahar

June 5, 2025

5  out of  5
rating by Jack Sahar
"I contacted State Farm (Jennifer Hoppe Agency) in Summerville. Had the pleasure to speak with Lexi. She was fantastic to deal with. Very professional, friendly and knowledgeable. She was able to easily answer all my questions and provided details about home and auto policies including discounts as appropriate. I highly recommend them. Today, June 5, 2025 I reached out to same agency and obtained auto and home policies for my daughter as well as golf cart insurance for me. I am so pleased with the service provided by Katarina. Her knowledge and expertise are appreciated as she was able to seamlessly get all this done with a quick turnaround and effectively."
We responded:
"Thank you, Jack! "
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JaaeMurray

June 5, 2025

5  out of  5
rating by JaaeMurray
"Just wanted to say thank you to Kim from Jennifer Hoppe's State Farm in Summerville. The young lady I talked with first on the phone (forgive me, I forgot your name) was very upbeat and inviting when I spoke with her before getting transferred over to Kim. Kim had the same energy and the conversation didn't feel like a business transaction, but more like a friend putting you in the best situation. Thank you Kim for your pleasantly, kindness, and fast acting getting information to me. Jennifer, big salute to Kim and the ladies that work in your office."
We responded:
"THANK YOU!!!!! "
Profile photo of Amiee Aultman

Amiee Aultman

June 4, 2025

5  out of  5
rating by Amiee Aultman
"They always help me out with my bills when they can. Jamie is really great. She is always there for me when I need her."
We responded:
"Thank you!! Jamie is fantastic, right?! "
Profile photo of Amy McLeod

Amy McLeod

May 30, 2025

5  out of  5
rating by Amy McLeod
"Thank you for such an easy and wonderful experience getting a quote and changing insurance companies. Sara made it a stress free process."
We responded:
"Thank you, Amy!! Reviews like this mean so much to us. I appreciate you! "
Profile photo of Dan Cook

Dan Cook

May 16, 2025

5  out of  5
rating by Dan Cook
"Very good explanation of my policy was given in a manner that was very easy to understand . Answered all my questions and told me to reach out to them anytime if I have questions. Kim was great!!!"
We responded:
"Thank you, Dan!! I love reviews like this! We take a lot of pride in the quality of service we provide."
Profile photo of Jonathon Peyton

Jonathon Peyton

May 16, 2025

5  out of  5
rating by Jonathon Peyton
"With the recent addition of my daughter returning home and the purchase of another car to accommodate. Prices with our previous provider was almost $300+ more for the same coverage State Farm is providing us. Katarina was great to work with. Great customer service."
We responded:
"Thank you this wonderful review, Jonathon! "
Profile photo of Beverly Connell

Beverly Connell

May 15, 2025

5  out of  5
rating by Beverly Connell
"All staff in this office are friendly and professional. Jamie is always very helpful. Lyndsey was especially efficient in providing our policies review. Kim was engaging and efficient in assisting with new policy app. Thank you!"
We responded:
"Thank you, Beverly! It was our pleasure! "
Profile photo of Cindy M

Cindy M

May 12, 2025

5  out of  5
rating by Cindy M
"Katrina is courteous, knowledgeable, professional and posses a wonderful personality. Discussing insurance options with her is a pleasure."
We responded:
"Thank you.so.much, Cindy! "
Profile photo of Robert Hale

Robert Hale

May 7, 2025

5  out of  5
rating by Robert Hale
"This has been the most helpful dedicated insurance office that I have ever dealt with. Which I have dealt with insurance companies for 37 years. I would recommend them to anyone."
We responded:
"Thank you, Robert! Reviews like this mean everything to us. I appreciate you!!"
Profile photo of Cesar Carrera

Cesar Carrera

May 7, 2025

5  out of  5
rating by Cesar Carrera
"Great experience and fair prices!"
We responded:
"Thank you, Cesar!! "
Profile photo of Bonny Compton

Bonny Compton

May 7, 2025

5  out of  5
rating by Bonny Compton
"LOVE LOVE LOVE ❤️"
We responded:
"Awe!! We love you too, Miss Bonny! "
Profile photo of Monica S

Monica S

May 1, 2025

5  out of  5
rating by Monica S
"Wish I would have called sooner. Kim made the entire process super smooth and got me all the coverage I needed for my auto and business and saved me money doing it. The level of customer care she provides is top notch. Not only that but she is an absolute joy to work with. Fifty stars if i could!"
We responded:
"YESSS!!! I love this review! Thank you so much for taking the time to share your experience with us. It means a lot to us and especially Kim! Thank you again and welcome to our State Farm family."
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James Darby

April 29, 2025

5  out of  5
rating by James Darby
"Customer service was great. Kim answered all my questions. Great service"
We responded:
"Thank you, James! We appreciate your business! "
Profile photo of Cherylee Bowerbank

Cherylee Bowerbank

April 23, 2025

5  out of  5
rating by Cherylee Bowerbank
"Great State Farm agency they knowledgeable and really nice"
We responded:
"Thank you! "
Profile photo of Thongsouk Galindo

Thongsouk Galindo

April 17, 2025

5  out of  5
rating by Thongsouk Galindo
"Great service you are best of the best Kim. Thank you for helping and make things so easy"
We responded:
"Thank you! "
Profile photo of Jesse Carter

Jesse Carter

April 17, 2025

5  out of  5
rating by Jesse Carter
"I really enjoy dealing with this state farm facility they are very helpful and also good members of their team and Will help u with wat ever u need state farm is grrrrrrreat like Tony the tiger says lol try them"
We responded:
"Thank you! This review made me smile! "